Promoting Employee Engagement In Community Benefit

December 14, 2017
11 am PT/12 noon MT/1 pm CT/2 pm ET
One Hour Duration
Member Price: Free

Melissa Dexter, Regional Manager of Community Outreach and Engagement
Becky Fox, Engagement Project Manager
Indiana University Health
Indianapolis, IN

Indiana University (IU) Health is a statewide health system with 14 hospitals and over 30,000 team members.  In a system this size, community benefit reporting can be a challenge!  During this webinar, we will discuss community benefit training for staff reporters and the institutionalized systems for involving team members in community benefit.  In addition to training and reporting, IU Health has established a variety of opportunities to actively engage the staff in community benefit.  Through the Strength That Cares program, IU Health takes service outside the walls of the hospital facilities. In 2016, more than 3,000 IU Health team members dedicated more than 20,000 volunteer hours in their communities. Learn how the IU Health team member volunteer program positively impacts the health of the community and fosters a culture of engagement and social responsibility.  This webinar will discuss how the team member volunteer program focuses on community benefit efforts and addresses identified community health need priorities.


Melissa Dexter, MA is the West Central Regional Manager for Community Outreach and Engagement for Indiana University Health. In this role, Melissa is responsible for tracking and reporting community investments for three IU Health, as well as working with internal partners in finance and tax to ensure the state and federal requirements for nonprofit hospitals are being met by each hospital.

Prior to joining IU Health, Melissa worked at the Indiana State Department of Health. She worked in communications as a Public Information Officer, Communication and Outreach Director for INShape Indiana and as an accreditation coordinator for local health departments in northeast Indiana. As the accreditation coordinator, Melissa led local health departments through the Public Health Accreditation Board requirements. She gathered regional community partners to create an action plan to address identified health needs with evidence-based strategies.

Melissa received her BA in Organizational Communications and Public Relations from Capital University in Columbus, Ohio and her MA in Communications and Public Affairs from Purdue University in West Lafayette, Indiana. She lives with her husband and two sons in Noblesville, Indiana.

Becky Fox is Engagement Project Manager for Indiana University Health. In this role, Becky is responsible for managing Strength That Cares, the employee volunteer program.

Prior to joining IU Health, Becky worked in the Volunteer Center at United Way of Central Indiana as Corporate Volunteer Manager, where she matched teams of volunteers to local nonprofit volunteer opportunities. She planned annual Days of Caring and created a skills-based volunteer program. Becky also served as Director of Volunteers at an Indianapolis food rescue organization and won a Jefferson Award for Non-Profit Volunteer Program of the Year.

Becky received her BA in English Literature from Butler University in Indianapolis and a Master’s Certificate in Non-profit Management from the School of Public and Environmental Affairs at Indiana University Purdue University in Indianapolis. She lives with her husband and dog in Indianapolis, Indiana.

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